Terms of Service

Yaksha Rituals - a brand of Rayak International LLP

1. Introduction

This website ("Website") is operated by Rayak International LLP ("Yaksha Rituals", "we", "us", "our"), offering incense sticks, dhoop sticks, and cones for spiritual and wellness use. By accessing or using this Website, you ("User", "you") agree to be bound by these Terms of Service ("Terms").

2. Eligibility

If you are under the age of 18, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

3. Products and Usage

Our products are intended solely for aromatic, spiritual, and ambient use. They are not intended to diagnose, treat, cure, or prevent any disease.

You agree to use the products safely: keep burning incense away from flammable materials, children, and pets. Never leave burning incense unattended. Rayak International LLP is not liable for damages or injuries resulting from the improper use of our products.

4. Accuracy of Information

We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information without prior notice.

5. Pricing and Payments

All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

We reserve the right to modify prices at any time without prior notice.

Payment must be made in full at checkout. We accept payments via secure third-party payment gateways (e.g., Cashfree).

6. Order Acceptance and Cancellation

Once placed, an order cannot be cancelled by the User. Please review your order carefully before checking out.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraudulent activity. If we cancel your order, we will issue a full refund.

7. Shipping and Delivery

We provide free shipping across India. Orders are typically delivered within 3-5 working days of confirmation. Please refer to our Shipping Policy for detailed information.

8. Returns and Refunds

Due to the nature of our products, we do not accept returns or exchanges for reasons of preference. We only offer replacements or refunds for products that arrive visibly damaged. Damage claims must be reported within 48 hours of delivery with photographic evidence. Please refer to our Return and Refund Policy for detailed instructions.

9. Intellectual Property

All content on this Website, including text, graphics, logos, images, and brand assets ("Yaksha Rituals"), is the exclusive property of Rayak International LLP and is protected by Indian copyright and trademark laws. You may not reproduce, distribute, or use our intellectual property without prior written consent.

10. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.

11. User Conduct

You agree not to use the Website for any unlawful or prohibited purpose. You must not attempt to gain unauthorised access to our systems, transmit malicious code, or disrupt the operation of the Website.

12. Limitation of Liability

To the maximum extent permitted by law, Rayak International LLP shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or the purchase and use of our products.

13. Indemnification

You agree to indemnify and hold harmless Rayak International LLP, its partners, employees, and affiliates from any claims, damages, liabilities, and expenses arising from your breach of these Terms or your misuse of the Website or products.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, formulated in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act). By using the Website, you consent to the processing of your data as described in the Privacy Policy.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in New Delhi.

16. Grievance Redressal

If you have any grievances regarding our products, Website, or these Terms, please contact our Grievance Officer:

Email: rayakinternational@gmail.com

WhatsApp: +91 92969 32757

Grievance Officer: Durvesh Kumar

17. Changes to These Terms

Rayak International LLP reserves the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

18. Contact Us

Email: rayakinternational@gmail.com

WhatsApp: +91 92969 32757

Hours: Mon - Sat, 9:00 AM - 7:00 PM IST

Registered Address: 55, 2nd Floor, Lane 2, Westend Marg, Saidulajab, New Delhi 110030

Last updated: September 27, 2026